Capital One Senior Manager Platform Engineer Unified Communication 

United States, Virginia, Arlington 

653348748

Senior Manager, Platform Engineer (Unified Communication)
General Responsibilities:

• Lead a portfolio of diverse technology projects and a team of engineers with deep experience in Saas products, building integration with internal solutions to create enterprise grade solutions

• Work with product owners to understand desired application capabilities and testing scenarios.

• Formulate a roadmap, prioritize work for the team, and build compelling longer term strategies

• Work within and across Agile teams, SaaS vendors to design, develop, test, implement and support technical solutions

• Lead the craftsmanship, availability, resilience and scalability of your solutions

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, Continuously improve software engineering practices

• Implement automation to elimination or prevent manual processes
• Manage and maintain strong relationships with our vendors and ensure that they are meeting expected service levels and performance goals.
• Work with product owners and stakeholders to business needs and recommend solutions
• Effectively communicate across team, product owners, stakeholders and vendors to address business needs
• Identify opportunities for process improvements and collaborate with product owners to provide innovative ideas and insights in the design of new solutions
• Continually research, test and stay up-to-date on new feature a functionality released from internal teams and or vendors

• Be a talent magnet - recruit, motivate, mentor, and lead talent to be their best.

• Document Platform architectures and features; Work with vendors to understand architecture and suitability to Capital One standards. Work closely with the Architecture team to align the platforms to the latest architecture and configuration.
• Support and improve operational processes such as governance, audit, legal & retention practices and standards
• Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity to a legacy process
• Develop, and utilize best practices to enhance the overall user experience of the platform

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 8 years of experience supporting enterprise SaaS Collaboration products, such as Slack, Zoom, Microsoft Teams, Webex, or Gsuite

• At least 3 years of experience with network infrastructure, including firewalls, proxy and network security

• At least 3 years of experience with AWS

• At least 4 years of experience in a technical leadership role overseeing strategic projects

Preferred Qualifications:

• Bachelor's degree

• 2+ years of experience in Agile practices

• 2+ years of experience in scripting languages (Python, JavaScript, or Powershell)
• Relevant certifications in Unified Communication technologies (e.g., Microsoft Teams Certified Engineer, Zoom Learning Center)

McLean, VA: $193,000 - $220,300 for Sr. Lead Platform Engineer Plano, TX: $175,500 - $200,300 for Sr. Lead Platform Engineer Richmond, VA: $175,500 - $200,300 for Sr. Lead Platform EngineerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.