Truist Contingent Workforce Program Specialist 

United States, North Carolina, Charlotte 

652850477

Regular or Temporary:

English (Required)

1st shift (United States of America)

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Work independently and oversee day-to-day management of data integrity, processes, policy and procedures associated with the Contingent Workforce Program and its suppliers.
2. Collaborate / coordinate with Strategic Sourcing, Legal, Human Resources, and Technology to develop, implement and provide ongoing governance for Contingent Workforce policy and procedures.
3. Identify, track, and manage Contingent Workforce Program issues, risks, and action-items collaborating with individuals and teams, while demonstrating consistent follow-through using company tools and processes.
4. Execute Contingent Workforce requests, inquiries, etc. via the Contingent Workforce Program mailbox and ad-hoc inquiries from internal teammates or external suppliers, while ensuring proper resolution in a timely manner. Lead individual projects and other contingent workforce initiatives including management of work and other teammates / contingent workers.
5. Define and implement measurable performance metrics for the Contingent Workforce Program including supplier headcount/spend, tenure, contractual terms, savings, and governance.
6. Analyze spend and identify opportunities for cost savings, contract improvements and risk mitigation.
7. Manage the Contingent Workforce Program portal content and training to provide internal clients and stakeholders with a conduit to program information and education.
8. Serve as the Service Manager for associated program supplier services ensuring ongoing monitoring is executed in compliance with Third Party Risk Management requirements.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. BA/BS degree and 1-3 years of progressive experience in contingent workforce program working closely with MSP, VMS and contingent workforce suppliers
2. Experience developing, implementing and providing ongoing governance for policy and procedures
3. Experience with tracking and managing issues, risks, and action-items collaborating with others
4. Excellent operational, analytical, and organizational skills with experience managing small and large initiatives including leading others
5. Excellent interpersonal, communication, conflict-resolution and problem-solving skills
6. Ability to work independently to identify and implement business solutions
7. Solid experience collaborating and coordinating with multiple stakeholders
8. Strong skills working with technology applications including advanced MS Excel for data gathering and analysis and proven experience using PowerPoint in developing presentations

Preferred Qualifications:

1. 3+ years of progressive experience in F500 Contingent Workforce program working closely with MSP, VMS and contingent workforce suppliers
2. Experience with Project Management (MS Project), Workflow (MS Visio) and Risk Management tools