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Bank Of America Trust Senior Associate 
United States, District of Columbia, Washington 
651109860

16.08.2024

Job Description:

Job Summary:

The Trust Senior Associate (TSA) is a specialist role that has primary responsibility for assisting the Senior Trust Officer and Trust Officer in all phases of trust account/relationship servicing, fulfillment and/or administration. TSAs are trust product experts who act as an additional point of contact for clients and/or as a backup for client-facing Trust Officers.

Job Description:

  • In addition to the ability to deliver generalist support, and as part of the Client Team, actively support Senior Trust Officers and Trust Officers to meet clients’ trust needs and expectations

  • Serve as an additional point of contact to clients and/or as backup for the Trust Officers

  • Initiate and monitor client onboarding including account opening and asset transfer; handle client inquiries related to the on-boarding process; KYC refresh and ongoing requests, digital engagement and fulfillment

  • Responsible for:

    • Complex party maintenance

    • Administrative Review (IM&T)

    • Transaction Processing and Management

    • Money Movement (Trust)

    • Specialized Fiduciary Transactions

    • Discretionary and action matters

    • UPIA, Equitable Adjustments and 65 Day Tax

    • Account Pay Service Provider

    • Generation Skipping Tax – Processing

    • Asset Transfer - complex

    • Administrative duties as required

    • Support initial review of IPS process

  • Perform servicing, fulfillment and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc.

  • Leverage experience and deep expertise especially with the most complex administrative trust needs to manage and/or execute client transactions

  • Proactively identify deepening opportunities while performing existing responsibilities and engaging in meaningful interactions

  • Coordinate with Client Teams and partner to deliver an integrated service to the client and identify and resolve issues in an effective and timely manner

  • Participate in Client Management Process (CMP) activities including supporting delivering a branded client experience and meaningful interactions

  • Ensure adherence to all internal policies and compliance to legal and regulatory requirements

Qualifications:

  • Minimum of 4-5 years of experience with a financial institution focusing on high net worth client service and sales

  • Ability to successfully complete assessment of critical skills

  • BS/BA degree in Business, Finance, Economics or Law desired

  • Ability to obtain and maintain SAFE Act registration

Skills:

  • Active Listening

  • Adaptability

  • Attention to Detail

  • Emotional Intelligence

  • Prioritization

  • Collaboration

  • Critical Thinking

  • Decision Making

  • Oral Communications

  • Written Communications

  • Drives Engagement

  • Innovative Thinking

  • Mentoring

  • Networking

  • Problem Solving

High School Diploma / GED / Secondary School or equivalent

1st shift (United States of America)