Boston Scientific Field Service Technician II - 

United States, Ohio, Zanesville 

651089415

Your Responsibilities will Include:

• Provide on-site installation, maintenance, and repair services for Boston Scientific’s laser and light-based medical equipment.

• Educate customers on system operation, maintenance procedures, and troubleshooting.

• Act as the primary company liaison with customers for technical matters.

• Resolve a wide range of technical issues using defined methods and troubleshooting techniques.

• Perform routine and emergency maintenance, modifications, recalibrations, and repairs of Boston Scientific’s capital equipment and accessories.

• Document all service activities accurately and in a timely manner using company-specific reporting tools.

• Ensure high levels of customer satisfaction with equipment and services provided.

• Adhere to company standard operating procedures and regulatory commitments to maintain quality and compliance.

Required Qualifications:

• 3+ year of relevant work experience, with an Associate’s Degree in Electronics, Biomedical Engineering, or related field (or equivalent education/work experience).

• Strong knowledge of electronic systems, including analog and digital circuitry.

• Proficient in troubleshooting and repairing complex medical equipment.

• Ability to travel approximately 75% of the time to service customers within the designated region.

• Excellent communication skills, with the ability to interact effectively with customers and diverse teams.

• Strong organizational skills and the ability to manage multiple service calls and administrative tasks.

• Must have a service vehicle that meets company insurance requirements.

• Clean driving record and ability to lift up to 75 lbs.

Preferred Qualifications:

• Bachelor’s degree (BS) in Electronics, Biomedical Engineering, or related field, with at least 5 year of experience in electronic system troubleshooting.

• Experience in technical field service, particularly in the medical or biomedical field.

• Experience with lasers and optics is a plus.

• Coursework or certification in Laser Technology or Optics is highly desirable.

• Prior experience in hospitals and/or ambulatory surgery centers.

• Strong proficiency with business software tools, including Microsoft Office Suite.

• Ability to work independently and manage multiple assignments with minimal supervision.

Maximum Salary: $ 91416

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.