SAP SAP ECS - Architecture Expert Sydney 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

651086677

What you’ll do:

• Solid hands-on experience with SAP technologies such as SAP NetWeaver, Web Dispatcher, BOBJ, Cloud Connector
• Good to have non-Netweaver Product knowledge of Convergent Charging, Convergent Mediation, OpenText, etc.
• Strong background in managing large-scale Cloud Operations for running SAP applications, with a focus on High Availability and Performance management.
• The role demands expertise specifically managing in Outages, Incidents, Alerts, Service Requests & Monitoring, ensuring high quality delivery.
• Robust hands-on experience in SAP system upgrades, Migrations, and conversions.
• Lead key activities such as Architectural decisions, process mining, and continuous improvement initiatives to enhance the stability, performance, and scalability of SAP landscapes.
• Act as a Subject Matter Expert (SME) for complex troubleshooting and advanced incident resolution.
• Candidate should be highly adaptable, ready to take on new projects on an ad-hoc basis and capable of working in a fast-paced environment.
• Experience in writing technical concepts, such as Knowable Base Articles, Wiki pages, Root Cause Analysis and BLOG entries etc.
• Hands-on experience with improving incident management workflows, and operational processes
• Contribute towards enhancing the vision and operational excellence of the ECS Last Line of Defence (LLD) team
• Collaborate closely with Leads in Applications, Service Engineering, and Service Operations to improve the supportability and operability of critical SAP products.
• Identify and drive Continuous Improvements for Operations across Globe
• Collaborate with Product Development and support for roadmap, feature, and bug fixes.
  

What you’ll bring:

• More than 14 years’ experience in SAP Basis, Cloud Operations, Maintenance & Support
• In-depth knowledge of SAP Basis(Netweaver& non-Netweaver Products), with a preference for SAP certification in NetWeaver or S/4HANA System Administration.
• Expertise in managing cloud environments with Hyperscalers (AWS, Azure, GCP) and experience in automation and provisioning in cloud operations.
• Strong ITIL and deep technical troubleshooting skills to solve & safeguard Critical / Complex activities processed by previous L2 teams
• Proven track record to Lead in resolving complex, time-sensitive issues during critical outages.
• Drive improvement initiatives in IM/SR Operational processes
• Collaborative mindset to work with different stake holders to achieve organisational KPI
• Analytical mindset with a detail-oriented approach and a passion for cutting-edge technology and automation.
• Ability to handle complex issues with a sense of urgency and work effectively under pressure during major incidents.
• Positive, proactive attitude with a customer-first approach and strong interpersonal skills.
• Exceptional communication and collaboration skills, enabling effective cross-team coordination during incidents.
• Occasional weekend support is expected
  

The

​