Manage KYC/ client onboarding requests in coordination with Front Office and facilitate the KYC process end to end
Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence
Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
Liaise regularly with the business to conduct workload planning, review status of key onboarding's and prioritize open requests
Interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required
Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
Required qualifications, capabilities, and skills
Minimum 5 years of experience in KYC / Compliance / AML with solid knowledge of KYC/Compliance/AML procedures and standards within the banking industry
Experience in client / front office stakeholder management experience