As an Administrative Assistant in JP Morgan Health and Wellness Center, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen and deliver flawless work output. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job Responsibilities
- Greet employees as they enter the Health and Wellness Center, assess and assign priority referral to professional staff as appropriate
- Communicate effectively with nurses to ensure efficient response times
- Screen incoming calls and determine the level of priority, while using caution in dispensing information
- Maintain complex and detailed calendars
- Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
- Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
- Produce high quality emails and messages to individuals at all levels of the organization
- Support Ergonomics program under the guidance of nurse case managers by ordering equipment and following up to ensure that equipment has been delivered and installed
- Provide assistance and coverage for other health services administrative team members working in the NY-NJ health centers as needed
- Maintain confidentiality of personal information
Required qualifications, capabilities, and skills
- At least three years of administrative experience
- Advanced ability to organize
- Discretion and good judgment in confidential situations, and proven experience interacting with senior management
- Strong interpersonal, written, and oral communication skills
- Strong proficiency in Microsoft Office
- Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
Preferred qualifications, capabilities, and skills
- Knowledge of the following systems: EURC, TEEMS, OTP, ePurchase, and Travel Express is a plus
- College degree is a plus