Bank Of America Litigation Specialist II 

United States, Arizona, Phoenix 

647752451

Job Description:

Processing of legal subpoena documents and escalation requests. Responsible for fulfilling account documentation requests after reading and interpreting subpoena demands. Negotiating deliverables and due dates required. This includes Federal, State, Civil, and Criminal Subpoenas for retail account documentation. Ownership for caseload and managing due dates for that caseload. Searching for customer accounts on bank computer systems. Maintain Productivity and Quality standards to ensure maximum efficiency of operations. Communication with banking centers, internal/external attorneys, Federal, Customers, State local agencies and out of state agencies is required. Duties include phone support, maintaining case files on internal tracking system, searching customer bank accounts and placing account messages on accounts. Regular telephone contact with Banking Centers, internal/external attorneys, & government may be required.

Required Skills:

Must be able to lift 40lbs.

Ability to work in a fast paced, demanding environment

Must be able to handle multiple tasks and functions simultaneously

Excellent written/verbal communication skills with strong PC and analytical ability

Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently

Previous retail banking, operational or analytical experience

Strong organizational skills

Knowledge of internal bank and bank policies and procedure a must

Ability to negotiate and schedule appearances and extensions

Dead line driven and able to work under pressure

Desired Skills:

Previous subpoena/ legal order processing experience preferred

Ability to communicate well with associates, law enforcement officials and internal/external attorneys

Proficient in MS Office, Word, Excel, and Outlook Express

Experience with legal documents is helpful

Previous retail banking, operational or analytical experience

1st shift (United States of America)