Capital One Tech College Learning Program Manager Senior Associate 

United States, Virginia, Arlington 

6472794

Tech College Learning Program Manager, Senior Associate

The ideal candidate for this position:

• Has excellent program management skills including program planning and execution, event planning, program logistics, stakeholder management, assessment and evaluation

• Has experience delivering dynamic learning experiences, preferably in a Tech company or with tech talent in a corporate or academic environment

• Has experience driving communications with participants and facilitators to keep them engaged and apprised of important details and developments

• Dynamically communicates with a variety of audiences, adapting their style for written and verbal channels depending on content and audience

• Has an eye for detail and a keen ability to organize, move, select, synthesize, summarize and edit information to make it effective

• Has skills in operational effectiveness, process automation, and leveraging artificial intelligence to work more efficiently and create capacity for other priorities

• Has the ability to be agile and change forward, quickly adapting and mobilizing around shifting priorities based on the needs of the business

• Has ability to autonomously drive projects and strategy forward using judgment and critical thinking skills

Key Responsibilities:

• Provide end-to-end management to the Tech College programs including the development, implementation, evaluation and continuous improvement

• Develop and manage program timelines, budget, and resources to ensure efficient program delivery and alignment with company

• Act as a host and producer for learners during live learning sessions and office hours. Manage all logistics including partnering with SMEs to ensure their preparedness, including but not limited to setting up Zoom recordings, managing course materials in LMS, and monitoring participation, etc.

• Manage all program communications (both formal and informal) to engage participants, instructors, managers, mentors and presenters

• Partner with the Tech College learning consultants, learning designers, software engineers, and subject matter experts (SMEs) on continuous improvement

• Focus on delivering efficient, reliable, resilient, scalable and high performing solutions

• Create awareness of the program through marketing efforts within the tech community, as well as enrolling participants and maintaining a well-managed documentation efforts

• Proactively identify, escalate, and resolve risks to program delivery

• Manage open enrollment courses connected to the focus and scope of program portfolio

Basic Qualifications

• Bachelor's Degree

• At least 2 years of experience in program or project or process management

Preferred Qualifications

• 2+ years of experience delivering large scale learning programs

• 1+ year of experience in stakeholder management in a corporate setting

• 1+ years of experience in learning event planning

• 1+ year of Agile experience

McLean, VA: $86,300 - $98,400 for Sr. Learning Associate Richmond, VA: $78,400 - $89,500 for Sr. Learning AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.