OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND sales and negotiation experience or related work or internship experience.
Responsibilities
Customer First Mindset - Engage with, enable our customers, and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
Meet operational standards and maintain reporting accuracy for key performance metrics – including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximises attainment of strategic goals and delivers competitive business insights, trends, and analysis.
Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
Effectively turn prospects and qualified digital leads into opportunities, revenue pipeline to customer wins.
Engage with customers across industries, company sizes / types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.
Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.
Maintain accurate reporting and provide strategic insights, trends, and analysis to enhance team capabilities and drive continuous improvement.
Collaborate with field specialists, technical resources, and partner teams to effectively manage customer opportunities and deliver exceptional customer outcomes.
Embrace a fast-paced, collaborative, and dynamic teaming environment and contribute to problem-solving, learning, and development initiatives.
Build a strong pipeline in alignment with account teams and cross-solution areas, utilising digital signals and insights to prospect, engage, and nurture relationships with key decision-makers.
Leverage partnerships with priority co-sell partners and ISVs to scale and maximise business opportunities.