EY Protection Technology Operations technician - EY Global Delivery Services 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

646649499

Security Technology – Protection Technology Operations technician

We are looking for a Protection Technology Operations - Engineer, who will become part of our Protection Technology Operations team. In this role you will be involved in supporting and coordinating activities related to security technologies. You will likely spend most of your time supporting the run state of our encryption, data loss prevention, data rights management and application security technologies, as well as bring operational expertise to efforts introducing new technologies and upgrading current ones. In addition, you will have the opportunity to bring technical expertise to standing up new technologies, upgrading current ones, and working with internal or external groups to ensure the related systems are secure and robust.

Your key responsibilities

• Provide technical support of Information Security technologies that fall under the team’s responsibilities, confirming they are operating within agreed service levels and at peak possible performance
• Must be able to balance the firm’s security needs with the business impact and benefit. The role requires the ability to deal effectively and efficiently with escalations and time sensitive, difficult situations/people under pressure particularly in the area of restoration of services with information security implications.
• Design, plan, manage, drive and coordinate planned maintenance activities as well as the standardization and automation of processes and procedures for Information Security technologies.
• Represent the team in specific Project activities, including providing support and managing BAU work.
• Articulate technology issues/concerns that may emerge at any level of the technical stack, and from any component across the ecosystem, to technology leaders.

To qualify for the role, you must have

• Bachelor's degree in Computer Science or related field, or equivalent work experience.

• Approximately 5-7 plus years of experience in Data & Application Security, including demonstrable knowledge of Microsoft Purview DLP, including the Purview suite of products.
• Hands on experience working in a large global virtual environment.
• Understanding of networking concepts including DNS, TCP/IP, Protocols, SSL certificates, etc.
• The ability to train & coach staff in technical processes and practices.
• Strong English language skills – written and verbal.
• Proficiency in documenting procedures, incidents and resolutions.
• Responsiveness to support requests in a timely and effective manner.
• The ability to work effectively with other IT staff, vendors and work independently when required.
• The ability to manage tasks efficiently with attention to details.

Ideally, you’ll also have

• Information Technology Infrastructure Library (ITIL v2 or v3 Foundations training) preferred.
• GSEC/CISSP or other security related certification from ISC2 or GIAC.
• Experience in project management, service introduction, and service readiness.

What we look for

This role is perfect for you, if you have excellent problem solving, decision making and communication skills.

• Continuous learning:You will develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We will provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership:We will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You will be accepted for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.