Capital One Senior Associate Product Management - Business Cards & Payments 

United States, Virginia, Arlington 

644102699

Senior Associate - Students & Grads Tech l Program Manager for Global Expansion

Why You Want This Job!

• Impact.You will contribute to the overall success of Capital One by delivering a best in class development program for top college students and building a pipeline for long term staffing needs

• Challenge.You will be challenged to foster a vibrant community for our early career associates in Mexico City, establish our brand presence as we launch new global programs, and ensure each associate experiences an exceptional start to their professional career

• Great work environment.

Summary of Responsibilities:

• Serve as the liaison for recruited SG Tech program associates to welcome and support them throughout their journey, implementing strategies to boost engagement and retention

• Serve as the primary POC including communicating with associates, managers, business leaders, stakeholders, and other partners across a range of levels, business functions, and geographies to ensure program success

• Build and maintain relationships with key program stakeholders to facilitate the job rotation process, ensuring smooth implementation and ongoing optimization of the allocation and rotation experiences

• Help to mitigate attrition and increase associate satisfaction and engagement by facilitating the Rotation Exception Application process and the Rotation Relocation process

• Lead development and execution of engagement strategies to build a strong community that strengthens Capital One’s brand

• Prepare incoming managers with updated processes and expectations while fostering consistently positive experiences across all touchpoints

• Work closely with leadership to identify and implement enhancements that streamline operations and elevate the associate experience

• Partner with key program stakeholders to execute signature events, both virtually and in-person, in order to foster community and create meaningful engagement opportunities

• Consult with program council members to implement best practices and provide oversight with event planning and budget management

• Own team budget responsibilities including forecasting, tracking, and auditing.

• Manage vendor relationships and coordinate logistics for program events including swag, accommodations, travel, catering, and other external arrangements in alignment with Capital One standards

• Manage comprehensive communications across multiple channels including team calendars, Google Sites, email, newsletters, and Slack

• While this role is based in either McLean or Richmond, travel to our Mexico City office will be required at most once per quarter (travel sponsored by by Capital One)

Basic Qualifications:

• Associate's degree or military experience

• At least 1 year of experience working in program or project management or at least 1 year of working in employee development or engagement or a combination of both

Preferred qualifications:

• Bachelor's degree

• Professional working proficiency in Spanish

• At least 2 years of experience in recruiting or at least 2 years of experience in other human resources roles or at least 3 years of marketing or at least 2 years of consulting or a combination of any of the above

• Experience working at a technology company

• Experience with project management

• Experience with event management

• Experience interpreting metrics and trends

• Experience in Campus Programs or Recruiting

• Proficient knowledge of G Suites including Google Slides and Google Sheets

• High degree of professionalism and integrity when interacting with all customer contacts

• Strong empathetic communication skills with varying levels of leaders and associates

McLean, VA: $86,300 - $98,400 for Sr. HR Associate Richmond, VA: $78,400 - $89,500 for Sr. HR AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.