SAP SAP Customer Engagement Advisory iXp Intern 

Ireland, Galway City 

642336385

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do:

February, 2025

Key Responsibilities:

• Support customer facing role colleagues and their customers through their outcome success plans by providing expert advice and guidance.
• Be skilled in and deliver CEA services.
• Create and drive appropriate customer-specific engagement plans based on business needs and supported by the CEA offerings.
• Provide exceptional service by swiftly understanding customer situations/issues/risks based on business impact.
• Work in partnership with internal teams to identify and drive customer initiatives, by developing strong working relationships/networks with cross-functional teams within SAP.
• Provide timely updates and knowledgeable answers in a positive and fair manner.
• Deliver with a customer first/ONE SAP mindset.
• Use/transform popular customer use cases into repeatable 1: many essential service plans.
• Engage in and support the creation of 1: many essential service plans.
• Pro-active reviews of SAP’s top segment customers to identify opportunities for “health improvements” and generation of advisory plans based on the CEA services portfolio.
• Help to improve and automate processes where applicable.

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• University degree (Bachelor’s or higher) in Computer Science, Business Administration, Economics, or a related field.
• Professional and/or academic experience in leadership roles or as a key contributor to projects and initiatives.
• Proven ability to deliver customer-centric solutions, both for internal and external clients.
• Collaborative approach, working closely with internal teams to identify and drive customer success initiatives, fostering strong relationships within SAP’s cross-functional teams.
• Familiarity with SAP technologies, applications (on-premise and cloud), and support tools.
• Experience working with diverse cultural backgrounds and international teams.
• Proven ability to manage multiple tasks and projects with shifting priorities.
• Fluency in English (written and spoken)

Together we Connect. Engage. Advise

​