Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Collaborates with cross-functional teams to ensure that Technology deliverables are directly linked to desired business and client outcomes
- Facilitates regular meetings and workshops with stakeholders to gather feedback, align on priorities, and ensure continuous alignment between product delivery and business objectives
- Develops and maintains comprehensive project documentation, including roadmaps and status reports to ensure transparency and accountability throughout the product delivery lifecycle
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Experience in agile metholodgy
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Excellent communication and interpersonal skills
- Strong problem-solving skills with the ability to anticipate challenges and proactively develop solutions to mitigate risks and ensure successful product delivery
- Ability to adapt to rapidly changing environments and manage multiple priorities simultaneously, demonstrating flexibility and resilience in the face of challenges
- Experience in the payments industry, with a strong understanding of payment processing systems, technologies, and regulatory requirements