This is a hybrid role, 3 + 2 days model.
Safety, sustainability, and digitalization powering the future of chemicals, materials, and energy.
Key requirements
Supports a team of customer service representatives with his/her guidance to ensure all customer needs and expectations are met
- Continuous Improvement Mindset
- Teamwork and Collaboration
- Organizational and Time Management Skills
- Analytical and Problem-Solving Skills
- Continuous Improvement Mindset
- Monitors and intervenes for timely assignment of tasks in order to ensure processing based on agreed SLA
Key skills and qualifications
- Bachelor’s degree (or equivalent experience)
- Business fluent in written and spoken English, other European languages represent a plus
- 1+ ; Strong knowledge/experience with CRM/ERP system business processes (SAP) - Preferable Strong knowledge/experience with CRM/ERP system business processes (SAP)
- High level of MS office skills (Excel, Word, Outlook, PowerPoint, Teams)
Our offer
- Competitive Salary regularly increased based on your performance
- Enjoy 25 vacation days per year, plus extra days off for life's special events
- We provide meal vouchers
- Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers)
- Medical Insurance Plan paid by the company
- Christmas and Easter bonuses
- Recognition & referral bonus programs
- Comprehensive induction, ongoing training and development to set you up for success
- In-house and external learning platforms (Udemy) to continue to expand your skills
- Work experience opportunities to help you grow your career with us
- Global employee networks to help you connect and grow
- Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters
- In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids
- Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment
- Your family is growing while working at Honeywell? We congratulate you by offering special bonuses
- Frequent Employee Engagement activities fostering an inclusive and diverse work environment
- 3 + 2 hybrid work arrangement to support your work-life balance
- Flexible working hours
- Fuel expense provided for all our employees
- Fresh fruit days in the office
Additional Information - JOB ID: HRD243038
- Category: Customer Experience
- Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
- Nonexempt