Vimeo Sr Business Systems Analyst 

United States, Oregon 

641512492

What you’ll do:

• Collaborate with business stakeholders to gather requirements, write BRDs and develop Salesforce solutions.
• Analyze business processes to identify bottlenecks, document inefficiencies and requirements, and discover opportunities for optimization.
• Create and document processes, workflows and data diagrams for Salesforce and integrated systems.
• Design, map, and implement Salesforce solutions that are efficient, effective, and user-friendly.
• Lead or participate in projects related to the implementation of new CRM features or enhancements.
• Partner with Salesforce administrators to architect and configure Salesforce to meet specific business needs, ensuring alignment with best practices.
• Manage epics, features, and user stories within Jira, employing Agile methodologies for seamless project execution.
• Perform Unit Tests and conduct User Acceptance Testing (UAT) to ensure solutions meet the business requirements.
• Lead Salesforce projects, ensuring regular and timely updates, on-time and on-budget delivery, and user training on new Salesforce solutions.
• Partner across teams to integrate Salesforce with other systems (such as marketing, customer service, and billing), optimizing those data flow across the organization.
• Stay up-to-date on the latest Salesforce trends and technologies.

Skills and knowledge you should possess:

• Bachelor's degree in business, computer science, or a related field.
• 5+ years of experience in business analysis and developing documentation around business requirements.
• 3+ years of experience with Salesforce.
• Strong project and change management skills, alongside an ability to handle competing tasks and shifting priorities.
• Demonstrated ability to quickly learn business workflows and system data flows.
• Experience with Agile development methodologies.
• Excellent communication and interpersonal skills.