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Vimeo Sr Business Systems Analyst 
United States, Oregon 
641512492

25.06.2024

What you’ll do:

  • Collaborate with business stakeholders to gather requirements, write BRDs and develop Salesforce solutions.
  • Analyze business processes to identify bottlenecks, document inefficiencies and requirements, and discover opportunities for optimization.
  • Create and document processes, workflows and data diagrams for Salesforce and integrated systems.
  • Design, map, and implement Salesforce solutions that are efficient, effective, and user-friendly.
  • Lead or participate in projects related to the implementation of new CRM features or enhancements.
  • Partner with Salesforce administrators to architect and configure Salesforce to meet specific business needs, ensuring alignment with best practices.
  • Manage epics, features, and user stories within Jira, employing Agile methodologies for seamless project execution.
  • Perform Unit Tests and conduct User Acceptance Testing (UAT) to ensure solutions meet the business requirements.
  • Lead Salesforce projects, ensuring regular and timely updates, on-time and on-budget delivery, and user training on new Salesforce solutions.
  • Partner across teams to integrate Salesforce with other systems (such as marketing, customer service, and billing), optimizing those data flow across the organization.
  • Stay up-to-date on the latest Salesforce trends and technologies.

Skills and knowledge you should possess:

  • Bachelor's degree in business, computer science, or a related field.
  • 5+ years of experience in business analysis and developing documentation around business requirements.
  • 3+ years of experience with Salesforce.
  • Strong project and change management skills, alongside an ability to handle competing tasks and shifting priorities.
  • Demonstrated ability to quickly learn business workflows and system data flows.
  • Experience with Agile development methodologies.
  • Excellent communication and interpersonal skills.