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Key requirements
• Safety: Meet the Corporate, customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations).
• Custodian Accounts: Manage effectively, assigned customer accounts service operations, service agreement deliverables as a custodian.
• Customer growth and development: Identifies and develop opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution. Actively engages with sales to pursue the opportunities (actively generates sales leads)
• Maintain the customer equipment to the required standard regularly performs preventive & corrective maintenance and promptly intervene on maintenance needs.
• System diagnosis & troubleshooting: Diagnosis, troubleshooting and escalation for rectification of system issues.
• Quality of delivery: Deliver promptly against Service Request, respecting agreed timing as per GSM process
• Internal processes and reporting: Adopt and adhere to global standard in terms of tracking of actions (tools and timing) and promptly submit timesheets and billable work to ensure on time invoicing
Key skills and qualifications
Bachelor’s degree in Engineering as a must have– Electronic Systems/ Industrial Automation/ Electrical
Min 3 to 5 years of experience in the maintenance of automation control systems in a sophisticated industrial environment
Knowledge of different levels of Networking (PCN).
Understanding of the service life cycle from requirements to delivery.
Understanding of service agreements.
Basic knowledge of project: able to use project documentation & deliverables.
Certification on Honeywell Experion, TPS/TDC system will be an advantage
Fluent in Russian, able to read technical documents in English
Our offer
A culture that fosters inclusion, diversity, and innovation in an international work environment
Market specific training and ongoing personal development.
Experienced leaders to support your professional development
Additional Information
משרות נוספות שיכולות לעניין אותך