Lead and Oversee:
- Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
- Work with Finance colleagues to ensure that balance sheet proofing is complete and that controls are designed effectively
- Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records.
- Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented
Oversee and co-ordinate all account owner activity across Markets Operations. Includes but not limited to:
- Understand and maintain Operations chart of accounts
- Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements
- Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes
- Ensure well defined and documented processes are in place for reserve calculations across Markets Operations. Identify opportunities to reduce aged exceptions to reduce reserves
- Review account ownership to ensure that the proofing processes are standard in their application and where relevant centralize these processes to drive efficiencies
Partnership with other functions to support a strong end to end control environment:
- Work with Finance and Operations Risk & Control to ensure Markets Operations are compliant with relevant policies and standards
- Partner with Balance Sheet Control and risk reporting to support accurate and timely exceptions reporting
- Work with Front office to ensure upstream data and processes are understood and robust so as to prevent downstream issues from occurring
- Work with counterparts across the Centralized Operations team to promote consistency and common standards
Drive progress on areas of improvement:
- Work with Technology and internal partners to build a standard mechanism to accrue for and then pay/receive interest between internal desks/accounts across all products in Markets
- Implement best practices to ensure reconciliations are correctly designed and compliant with relevant standards and controls
- Promote development and retention of account and reconciliation SME’s across the group
- Strengthen issue management processes, ensure emerging risks are correctly escalated with the appropriate level of urgency
Experience:
- 10+ years relevant experience
- Industry expertise in financial accounting and the operational aspects of books and records management and account management
- Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.
- Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements.
- Ability to measure and assess the impact of stress shocks including fat-tailed risks.
- Well-versed in reviewing the dimensions of franchise risk.
- Strong Leadership skills-Operates as a leader, with an understanding and appreciation for diverse backgrounds.
- Serves as a point of escalation for key issues or time sensitive decisions.
- Acts decisively in high risk scenarios, assessing a situation based on available data, experience, intuition, and judgment.
- Ability to respond to challenges with creative solutions, adapts to changing business needs.
- Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature.
- Ability to develop medium and long term plans and strategies
- Has authority to negotiate and make independent decisions on critical activities
- Able to manage issues associated with operational risk capital, in partnership with the business, Finance and the Risk organization.
- Acts as a role model for managing people, coaching, and serving as a mentor.
- Champions diversity and seeks to recruit, retain, and develop talent. Supports mobility.
- Excellent Communications skills verbal & written. Active listening skills.
Qualifications:
- Bachelor’s/Universitydegree, Master’s degree preferred
Full timeGetzville New York United States$115,840.00 - $173,760.00
Anticipated Posting Close Date:
Nov 20, 2024View the " " poster. View the .
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