Purpose & Overall Relevance for the Organization
This is a management position in adidas GBS HR Japan payroll operation and rewards services team. This position is responsible for the general management of the Payroll & Rewards Services Team, including but not limited to: business partner satisfaction and issue resolution, people management and development, delivery of defined Services as listed below, 3rd party vendor management, etc.
- Time management
- Compensation administration
- Benefit administration
- Payroll administration
- Employee inquiries
- Onsite support activities
- Other country specific processes administration
Key Responsibilities
- Ensure team’s management including coaching, training, motivation and performance appraisal guidance.
- Ensure effective collaboration with GBS HR Dalian team.
- Ensure good relationships with business partners and the global functional team on a proactive basis.
- Support the payroll and benefits process in the resolution of difficult questions in the day to day operations.
- Develop and report on operational performance indications.
- Supervise the daily operations by adhering to the agreed SLAs towards the business partners.
- Drive the improvement of the policy adherence and the required discipline in the processes in scope.
- Ensure compliance with legal and tax requirements and internal policies.
- Generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work.
- Effectively manage, develop and train the team.
- Ensure accurate and timely regular reporting (monthly, quarterly and annual).
Key Relationships
- Director GBS HR Operations
- Global Functional Teams
- Country HR Leadership and Business Partners
- Country HR Rewards Team
- GBS HR Dalain Team
- Payroll & Benefits Services Vendors
Knowledge, Skills and Requirements
- Ample knowledge and expertise in Japan payroll and benefits operation and services.
- Excellent understanding and experience in GBS operating model
- Strong ability in execution and problem solving/ Strong interpersonal skills
- Good sense of organization and process orientation
- Enthusiastic and results-driven/ Self-motivated and a team player/ Management skills and effective communicator/ International mind-set
- High level of affinity to and experience with Business computing solutions, ideally with SuccessFactor and ticketing (ServiceNow) solutions
- Complete familiarity with Microsoft Office or equivalent tools
- Able to read, write and communicate fluently in Japanese and English or Mandarin.
- Enthusiastic and results-driven
- Strong customer focus as the basis of our business
- Knowledge of process management and process improvements
isite Education and Experience / Minimum Qualifications