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Limitless High-tech career opportunities - Expoint

Cisco ThousandEyes 
United States, Georgia, Atlanta 
638036840

10.06.2024
What You’ll Do
  • Support the technical sales process
    • Assist sales in technical prospecting to help uncover opportunities
    • Demonstrate solution to showcase capabilities and use-cases
    • Build and maintain a technical and trusted advisor relationship with customers
    • Support customers during solution trials
    • Scope and architect solution deployments
    • Present to decision makers during trial wrap-up meetings
  • Participate as a member of the Solutions Engineering teams
    • Participate on weekly team meetings
    • Participate in quarter business review sales meetings
    • Present technical topics and successful wins
    • Share technical challenges and ways to overcome
    • Interact with team to ask questions, share experiences, and exchange ideas
    • Help establish and enhance demonstration material showcasing the solution
    • Research technical topics impacting the industry to grow as an industry leader
  • Interface with Marketing
    • Support trade shows and networking events
    • Support ThousandEyes Connect events
    • Contribute to blog and social media posts
    • Suggest and contribute to white-papers and case-studies
  • Interface with Product Management and Engineering
    • Provide solution feedback from hands-on use and customer interaction
    • Provide solution suggestions and enhancements to drive solution strategy
    • Participate, drive and provide feedback on internal and external solution beta programs
  • Interface with Customer Success
    • Coordinate with Customer Success in providing post-sales support (training, deployment, support, etc.)
    • Encourage and guide customers to utilize Customer Success as an extension of their NOC to help ensure success
Qualifications
  • 5+ years of Solutions Engineering Experience
  • Excellent presentation, communication, and problem-solving skills
  • Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
  • Knowledge of application and network infrastructures
  • Knowledge of unified communications
  • Experience with application and network performance analysis solutions
  • Experience with packet analysis of network and application protocols
  • Experience with scripting languages (e.g., Python, Perl, Javascript)
  • Experience with Apple, Linux and Microsoft operating systems