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Truist Change Delivery Analyst II 
United States, North Carolina, Charlotte 
637882291

12.03.2025

Regular or Temporary:

English (Required)

1st shift (United States of America)


Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Leads or coordinates project planning activities for medium to large initiatives including gathering, analyzing, and presenting data needed for project decision makers.

  • Defines project scope and obstacles that would impact the success of the initiative. Identifies and supports required changes to scope or timeline throughout the project lifecycle.

  • Leads execution activities including defining and organizing milestones, teams and schedules to reach project objectives.

  • Prepares and maintains necessary project materials and artifacts, including business cases, prioritization, project plans/task lists, business readiness materials, and post-project follow up.

  • Gathers and analyzes data to draw thoughtful conclusions and recommendations to leadership

  • Provides tracking and reporting of project status to leadership and enterprise teams.

  • Creates process mapping for changes resulting from strategic projects including risks and controls and may recommend changes to existing processes to improve efficiencies.

  • Owns the intake of new project requests and coordination of projects within workstreams.

  • Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams.

  • Serves as an individual contributor with ownership of a project portfolio. May serve as a resource for junior level resources promoting a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values


The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in a business-related field, or equivalent education and related training

  • 3-5 years of experience in consulting, project management or process improvement related role.

  • Advanced understanding of project management framework and demonstrated ability to implement medium scale initiatives.

  • Strong organizational skills and attention to detail.

  • Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership

  • Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.

  • Ability and willingness to learn and adapt as the needs of the job change

  • Demonstrated proficiency in computer applications, such as Microsoft Office software products

  • Ability to travel as needed, occasionally overnight

Preferred Qualifications:

  • Five years of experience in the financial services industry or consulting

  • Project Management Professional (PMP) Certification

  • Advanced understanding of process improvement methodologies (e.g., Six Sigma)

  • Experience with Waterfall and Agile project management methodologies

  • Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems