JPMorgan Design Program Manager – Vice President 

United States, Texas, Plano 

635046572

Job Summary
As a Design Manager within DCE Auto Lending, you will be responsible for planning and managing the day-to-day workflow and processes." The revision outlines key responsibilities, including overseeing a digital product portfolio and collaborating with cross-functional teams to ensure alignment with business demands and promote customer-centric innovation.

Job Responsibilities

• Oversee and manage a digital product portfolio, including project intake, assessment, resourcing, execution, tracking, and team capacity.
• Partner closely with Design Lead, Product Owners, Tech Leads, and Scrum Masters on execution, delivery, and reporting.
• Facilitate cross-impacting project discussions with multiple Design teams and stakeholders.
• Collaborate with Digital Design, Product, and Line-of-Business teams to understand business demand and guide project execution.
• Track projects, ensuring milestones are met and project status is documented and updated regularly; produce reports as needed.
• Partner with Digital and other teams to drive concept readiness and artifact quality, serving as a single point of contact for project status and issue management.
• Ensure all deliverables are clearly specified, scoped, and agreed upon between client and internal teams.

Required Qualifications, Capabilities, and Skills

• 5+ years of project/program management experience, with 3+ years working with digital design or marketing teams.
• Extensive understanding of the product development lifecycle at scale.
• Good understanding of Waterfall and Agile project methodologies.
• Experience or familiarity with Atlassian/JIRA software tools.
• Demonstrated effectiveness in developing plans, prioritizing activities, and driving execution.
• Excellent written and verbal communication skills, including the ability to present complex information clearly.
• Strong organizational skills with experience coordinating multiple work streams simultaneously.

Preferred Qualifications, Capabilities, and Skills

• Proven ability to collaborate cross-functionally and influence outcomes.
• Flexible and adaptable to change direction based on team and stakeholder consensus.
• Strong project management skills.
• Passionate about creating customer-centric design.