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ATT Manager-Sales Cross Sales MSS 
United States, Washington 
633415945

27.03.2025

Overall Purpose:

  • Supervise and inspire a dynamic team of inside sales representatives in an Inbound Call Center dedicated to selling our innovative products and providing exceptional customer service.
  • Leadership: Direct and oversee work activities to meet operational requirements, ensuring accuracy and efficiency in service delivery while maximizing sales revenue.
  • Coaching and Development: Inspire, coach, and develop your team to excel in telephone sales and service, ensuring that all sales and service goals are met.
  • Performance Management: Monitor and evaluate performance, providing guidance and counsel to ensure high standards are maintained.
  • Talent Management: Influence key decisions regarding the hiring, promotion, and discharge of employees to build a high-performing team.

Preferred Skills:

  • Knowledge of Postpaid Voice, Fiber, AT&T Internet Air, and Broadband IP products.
  • Experience in sales training.
  • Adaptability in a fast-paced environment.

Benefits:

  • Competitive salary plus bonuses.
  • Health, dental, and vision insurance.
  • Retirement plan with company match.
  • Professional growth opportunities.
  • Supportive work environment.

Education:

  • Bachelor’s degree preferred.

Experience:

  • Expertise in Call Center processes, procedures, and metrics.
  • Proficiency in sales, coaching, leadership, development, problem-solving, and MS Office.
  • At least 5 years of sales management experience, preferably in a call center.
  • Proven success in meeting sales targets.
  • Strong leadership and communication skills.
  • Good with numbers and data analysis.
  • Familiar with CRM software and basic computer programs.

Supervisory:Yes

Our Managers - Sales Cross Sales earn between $55,900 - $83,900 annually, with the potential to earn an additional $19,000 in yearly commissions if all sales goals are met. Starting salary within this range may depend on geography, experience, expertise, and education/training.

Perks and Benefits:

  • Healthcare: Comprehensive Medical, Dental, and Vision coverage.
  • Financial Security: 401(k) plan with company match.
  • Career Growth: Tuition reimbursement program.
  • Work-Life Balance: Generous Paid Time Off and Holidays, including at least 23 days of vacation each year and 9 company-designated holidays.
  • Family Support: Paid Parental Leave, Paid Caregiver Leave, and Adoption Reimbursement.
  • Health and Wellness: Disability Benefits, Life and Accidental Death Insurance, supplemental benefit programs, Employee Assistance Programs, and extensive wellness programs.
  • Employee Discounts: Up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.

Bothell, Washington


Salary Range:

$61,700.00 - $92,500.00

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

03/26/2025