Akamai Client Service Manager - 

Japan 

632836487

As a Client Service Manager, you will be responsible for:

• Being the primary point of contact for the customer to provide post-sale support, onboarding and operational effectiveness
• Providing training and guide stakeholders on the customer portal
• Analyzing and interpreting customer usage data contributing to the long-term success of customers
• Developing a trusted advisory relationship with key accounts, customer stakeholders

Do what you love

To be successful in this role you will:

• Possess excellent communication skills in fluent Japanese and and business-level English
• Demonstrate data integration skills by managing and interpreting customer data to provide recommendations and support to our internal teams and customers
• Be a team player, able to collaborate, prioritize, and solve problems in a fast-changing environment
• Have a keen interest in understanding how the internet works
• Be highly accountable with prioritization skills and able to carry out tasks with minimal supervision

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.