Honeywell Field Service Engineer II 

United States 

631400483

As an Advanced Field Service Engineer here at HoneywellIntelligrated, you will provide reliable on-site technical assistance tointernal and external customers in the material handling industry. You willperform modifications, upgrades, and troubleshooting on existing equipment, aswell as installation and commissioning of new equipment. You will work onMaterial Handling equipment such as Conveyors, Palletizers, and Robots, as wellas service/program Allen Bradley PLCs using Rockwell Software. You will focuson accuracy, timely feedback, and customer satisfaction. You will drive timelyidentification, investigation, resolution, root cause analysis, and replicationof technical issues. You will use your influence to expedite complicated cases.You will develop a broad understanding of customer needs and product offerings.You will drive the knowledge-sharing mindset, methodology, and tools. You willensure proper documenting and recording of all activity and communication. Youwill perform all activities to company safety standards.

• Facilitate issue identification, analysis, investigation,and resolution of technical issues
• Provideinformal technical training and build relationships with customers
• Use Electrical and Mechanical skillset to test equipmentusing tools and software
• Occasionallywork alone but develop and share knowledge within a team

• Previouselectrical or mechanical experience in a manufacturing or productionenvironment
• 3+years of experience with electrical and mechanical troubleshooting

We Value

• Extensive customer-facing experience
• Experience in the material handling industry (sorters,conveyors, palletizers)
• Excellent interpersonal verbal & written communicationskills
• Strong continuous improvement mindset and leadershiptendency
• Experience with Salesforce.com, SharePoint, Concur,Kronos, Oracle
• Strong focus on safety, specifically LOTOT and Job HazardAnalysis
• Good administrative skills including accurate timekeeping,expense reporting, and service reports
• Allen-Bradley / Rockwell Software programming experience
• Fanuc and/or Yaskawa robotics experience

• JOB ID: req444728
• Category: Customer Experience
• Location: 115 Tabor Road,Morris Plains,New Jersey,07950,United States
• Nonexempt