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Truist Consumer Card Lending Solutions Officer United States, Florida, Orlando 631100373
29.01.2025
Regular or Temporary:
English (Required)
1st shift (United States of America)
Please review the following job description:This position underwrites and decisions consumer credit card requests while adhering to Service Level Agreement measurements. The role will make credit decisions on all centralized mail-in and internet applications for credit cards and constant credit in accordance with the Bank's policies. Support, coaching and client service is provided to retail bankers to ensure understanding and enforcement of policies and to help ensure consistency in execution of the lending process. The role also handles processing of adverse actions.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Underwrite and decision, within delegated lending authority, consumer card credit (branch and internet) and constant credit applications where the risk profile falls outside of auto decisioning criterial.
2. Perform complex debt capacity and revolving credit utilization calculations and supporting compensating factors on higher risk/complex requests.
3. Analyze financial statements and tax returns when underwriting large credit lines.
4. Ensure all credit decisions are made in compliance with bank policies, procedures and federal regulations.
5. Process and complete centralized Adverse Action letters for consumer card, business card and constant credit to ensure compliance with bank policy and applicable regulations.
6. Provide phone/email support for banker questions.
7. Provide recommendations to Manager for improving policy and processes related to underwriting consumer cards and constant credit.
8. Clearly document each application to include rationale for any policy exceptions.
9. Meet production goals established for each Lending Solutions Officer (LSO) in addition to meeting turnaround time standards.
1. Underwrite and decision, within delegated lending authority, consumer card credit (branch and internet) and constant credit applications where the risk profile falls outside of auto decisioning criterial.
2. Perform complex debt capacity and revolving credit utilization calculations and supporting compensating factors on higher risk/complex requests.
3. Analyze financial statements and tax returns when underwriting large credit lines.
4. Ensure all credit decisions are made in compliance with bank policies, procedures and federal regulations.
5. Process and complete centralized Adverse Action letters for consumer card, business card and constant credit to ensure compliance with bank policy and applicable regulations.
6. Provide phone/email support for banker questions.
7. Provide recommendations to Manager for improving policy and processes related to underwriting consumer cards and constant credit.
8. Clearly document each application to include rationale for any policy exceptions.
9. Meet production goals established for each Lending Solutions Officer (LSO) in addition to meeting turnaround time standards.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. Knowledge of consumer lending products, credit policy, applicable federal laws and regulations
3. Proficient analytical and problem solving abilities
4. Strong verbal and written communication skills
5. Ability to multi-task and handle heavy workloads
6. Demonstrated proficiency in basic computer software applications such as Microsoft Office products and automated loan origination systems containing risk models and internal scorecards.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. Knowledge of consumer lending products, credit policy, applicable federal laws and regulations
3. Proficient analytical and problem solving abilities
4. Strong verbal and written communication skills
5. Ability to multi-task and handle heavy workloads
6. Demonstrated proficiency in basic computer software applications such as Microsoft Office products and automated loan origination systems containing risk models and internal scorecards.
Preferred Qualifications:
1. Bachelor's degree
2. 5+ years consumer underwriting experience in a centralized fast pace customer service orientated team environment.
3. Knowledge of bank operations, systems, compliance and regulatory issues
1. Bachelor's degree
2. 5+ years consumer underwriting experience in a centralized fast pace customer service orientated team environment.
3. Knowledge of bank operations, systems, compliance and regulatory issues
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