Uber Business Development Specialist - Ariane team Krakow CoE 

United States, West Virginia 

629156491

• Support new partners during the Funnel process (from sign up to first trip), ensuring a seamless experience.
• Closely follow up new partner progress during the Funnel process, promptly supporting their needs.
• Collect key insights, issues and feedback from Customer interactions to help improve the onboarding process and ultimately the Customer experience.
• Provide personalized support (mainly via phone and sms) to new Driver Partners applying to the platform, helping them to launch their activity and fasten funnel speed (from sign-up to first trip).
• Build loyalty among new users and get our early adopters to fall in love with Uber all over again by being a passionate advocate for users, acting as a brand ambassador!

• Proficient in Polish, Russian & English
• Great level of English (both written and spoken)
• Great communication skills
• Sales Skills - sales experience is a must. You know how to handle objections, and have the ability to turn bad experiences into something positive.
• Be an owner: Take accountability for actions and provide follow up when necessary to driver population.
• Excellent phone skills: Be able to drive positive conversations with prospect Driver population, ability to drive engagement and objection handling.
• Passion for helping others and creating support experiences that exceed users expectations.
• Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
• Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users.
• You’re an Uber evangelist -- you care deeply about the product and getting others excited to use Uber.
• Sales and Account Management experience (plus)

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .