EY GDS Consulting Cyber Security - IAM SSO/MFA Consultant PingID 

Philippines, Taguig 

627599243

Responsibilities:
- Monitor and maintain Ping Identity systems to ensure high availability and performance.
- Respond to and resolve basic incidents and service requests related to Ping Identity products.- Perform routine system checks and generate reports on system health and performance.
- Troubleshoot PingID MFA issues on various endpoints (mobile, deskstop, etc), user registrations
- Support of overall Ping Federate and access core infrastructure
• Create federated partnerships with new business partners.
• Application onboarding - Assess, design, build, test and move to production.
• Certificate update/renewal for onboarded applications
- Document procedures and solutions for common issues and requests.

Qualifications:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Basic understanding of IAM concepts and Ping Identity products.
- Good troubleshooting skills and the ability to follow predefined processes.
- Excellent communication skills and a customer service orientation.

- Handle more complex incidents and service requests that L1 support cannot resolve.
- Implement changes and improvements to the Ping Identity infrastructure.
- Perform regular system updates, patches, and configuration changes.
- Collaborate with other IT teams to ensure seamless integration of IAM solutions.
- Develop and maintain detailed documentation for system configurations, procedures, and troubleshooting guides.
- Support of overall Ping Federate and access core infrastructure
• Create federated partnerships with new business partners.
• Application onboarding - Assess, design, build, test and move to production.
• Certificate update/renewal for onboarded applications

- Bachelor’s degree in computer science, Information Technology, or a related field.
- 2-4 years of experience with IAM solutions, including Ping Identity products.
- Strong understanding of IAM principles, SSO, MFA, and directory services.
- Strong knowledge of IAM protocols (e.g., SAML, OAuth, OpenID Connect) and security standards.
- Proficient in scripting and automation tools (e.g., PowerShell, Python).
- Strong problem-solving skills and attention to detail.

- Act as a subject matter expert for Ping Identity solutions, providing advanced support and guidance.
- Implement complex changes and improvements to the Ping Identity infrastructure.
- Lead the design and implementation of complex IAM projects.
- Conduct root cause analysis for significant issues and develop permanent solutions.
- Mentor and train junior team members (L1 and L2 specialists).
- respond to and resolve incidents/requests, application onboarding
• Support and troubleshoot existing partnerships.
• SSO certificates management
• Plan Certificate Renewal for onboarded applications
- Assist in Engineering related activities (Patching/DR)
- Stay updated with the latest developments in IAM technologies and best practices.

- Bachelor’s degree in computer science, Information Technology, or a related field.
- 5+ years of experience with IAM solutions, with a focus on Ping Identity products.
- Extensive knowledge of IAM protocols (e.g., SAML, OAuth, OpenID Connect) and security standards.
- Experience with large-scale IAM deployments and integrations.
- Excellent project management and leadership skills.

- Design and architect scalable and secure Ping Identity solutions to meet business requirements.
- Escalation point for complex design and infrastructure/architecture related modifications
- Develop custom integrations and extensions for Ping Identity products.
- Perform in-depth analysis and optimization of IAM systems to enhance performance and security.
- Work closely with cross-functional teams to ensure successful deployment and integration of IAM solutions.
- Develop and implement best practices, standards, and guidelines for IAM and Ping Identity Infrastructure.
- Perform patching and other activities related to remediation of security vulnerabilities.
- Maintain and test Disaster Recovery (DR) procedures for SSO infrastructure
- Coordinate with Ping vendor for resolution of any product issues

- Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
- 7+ years of experience with IAM solutions, with extensive expertise in Ping Identity products.
- Proven experience in designing and deploying IAM solutions in large, complex environments.
- Strong programming and scripting skills (e.g., Java, Python, PowerShell).
- Excellent analytical, problem-solving, and communication skills.

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