Amazon Applied Science Manager Self Service Automation 

United States, Washington, Seattle 

625781226

Key job responsibilities
As the manager of Applied Science, you are responsible for defining and executing on the science vision. You will lead teams of scientists and engineers to work backwards from customer needs and translate product ideas into concrete deliverables. You will be the thought leader for inventing scalable AI solutions that support Customer Service Self Service and Automation. You will solve hard problems, advance science at Amazon, and be the leading innovator in interaction quality. In this role you will collaborate with applied scientists, engineers, product managers, and UX designers to shape interaction quality measurement and improvement.A day in the life

- 3+ years of scientists or machine learning engineers management experience
- Knowledge of ML, NLP, Information Retrieval and Analytics
- PhD, or Master's degree and 4+ years experience in CS, CE, ML or related field
- Experience programming in Python, Java, C++ or related language
- Experience in building natural language processing systems to solve business problems

- Experience building machine learning models or developing algorithms for business application
- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers
- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field