Citi Group Wealth Issue Management - Controls Officer C13/Vice President 

United States, New Jersey, Atlantic City 

625577017

• Drive proactive and timely identification, management, and oversight of issues across Wealth Chief Operating Office in line with firm requirements.
• Identify thematic root causes, underlying issues and facilitating the effective remediation of control gaps.
• Assist in drafting issues, corrective action plans and milestones; define success criteria for each issue including artifacts/deliverables to support issue validation.
• Provide credible review and challenge of business remediation efforts.
• Review Closure Memo including artifacts and testing performed to support closure. Provide periodic issue status updates to Wealth Chief Operating Office senior leadership including escalations/ emerging risks, and actionable items in the risk and controls environment.
• Collaborate with Wealth colleagues to identify and adopt best practices for issue management.
• Liaise within the organization to ensure connectivity with enterprise-wide issue management efforts to enhance Citi’s safety and soundness.
• Development of strong partnerships with key stakeholders, including the ability to influence and guide issue owners through the issue management lifecycle.
• Proactive engagement with control functions to ensure understanding of the CGW governance program.
• Focus on continuous control improvements across all areas to ensure continued improvement of the control framework in an efficient, cost effective, streamlined, and value-add manner..

• 6-10 years of Financial Services experience in the areas of in-business controls, controls design, controls testing, internal audit, operational risk management.
• Strong understanding of risk assessment processes. Strategic thinker with strong analytical skills (a must) and the ability to translate complex concepts in a concise manner
• Advanced skills in MS Excel and MS PowerPoint and MS SharePoint. Strategic thinker with strong analytical skills (a must) and the ability to translate complex concepts in a concise manner
• Openness to challenge and continuously challenging the status quo
• Demonstrated leader capable of driving change Ability to set priorities and manage multiple projects simultaneously in a fast paced, highly matrix, dynamic environment
• Self-motivated, highly adaptive, and able to work well under high stress Excellent written and oral communication skills with demonstrated ability to clearly articulate issues
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
• Strong interpersonal skills for interfacing with all levels of internal and external audit; and management.

• Bachelor's/University degree, Master’s degree preferred.

Anticipated Posting Close Date:

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