Boston Scientific Digital Product Manager EDUCARE 

United States, Minnesota 

625058032

Your responsibilities will include:

• Own and drive an outcome-based strategic plan for Boston Scientific’s global EDUCARE experience in collaboration with business unit and regional partners, UX, marketing, customer experience, medical education, compliance, and the EDUCARE product owner
• Translate business requirements into a product roadmap aligned with medical education goals and platform capabilities, working closely with the EDUCARE Product Owner to support feature prioritization and delivery
• Integrate EDUCARE into digital marketing, medical education, and omnichannel programs to create seamless customer experiences
• Partner with global analytics teams to define measurement frameworks, track performance, and improve ROI
• Lead EDUCARE’s Global Center of Excellence (COE), facilitating knowledge sharing, testing insights, and roadmap alignment across regions and business units
• Identify opportunities to gather customer feedback and insights through market research and user testing
• Collaborate with UX/UI teams to continuously improve user experience and interface design
• Work with content and functional subject matter experts to optimize SEO and GEO strategies for EDUCARE, enhancing organic traffic and visibility in AI-powered search
• Monitor industry trends and competitor strategies to identify innovation opportunities in digital education, particularly in emerging technologies and AI
• Evaluate, prioritize, and coordinate scalable platform enhancements in collaboration with technical teams to deliver impactful user experiences
• Ensure all EDUCARE digital properties function effectively and deliver an exceptional experience to customers
• Establish governance frameworks for content management, data usage, publishing standards, and platform integrity
• Lead change management activities to support successful adoption of EDUCARE initiatives, including stakeholder alignment, communications planning, training, and feedback loops

Required qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Seven or more years of progressive experience in learning management systems (LMS), digital marketing, or website management
• Minimum of five years of direct experience managing digital platforms or online customer education strategies
• Experience in or understanding of the medical device industry, specifically in medical education or customer training
• Strong ability to conceptualize, analyze, and evaluate digital initiatives, with proven success in strategy and execution
• Advanced knowledge of digital performance tracking tools and ROI measurement frameworks
• Proven experience working in a matrixed organization with a complex technology stack, including CRM, LMS, CMS, identity management, consent management, taxonomy/tagging, personalization, and analytics tools
• Demonstrated success leading digital transformation initiatives with an understanding of cross-functional impacts, technical dependencies, and change management requirements

Preferred qualifications:

• Experience developing or managing global customer education platforms within the healthcare or medical device industry
• Familiarity with SEO/SEM strategies tailored for educational content and AI-powered platforms
• Knowledge of governance frameworks related to digital content and data management
• Strong interpersonal and communication skills, with the ability to influence and collaborate across global teams

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.