Job responsibilities
- Analyze requirements and develop functional specifications to support project objectives.
- Collaborate with product and technology teams to create and orchestrate comprehensive requirements and plans for product development, omni-channel initiatives, and systems implementation.
- Manage the execution, monitoring, and controlling of projects and campaigns using Agile principles.
- Address planned and unplanned changes, risks, and issues to ensure rapid delivery and greater predictability.
- Organize internal and external stakeholder involvement to keep them apprised of progress and address their needs.
- Adapt to shifts in priorities from senior leadership by ensuring team members remain agile and minimize disruption to productivity.
- Lead and drive transformation initiatives by defining new work processes and tools, implementing transformation project plans, and establishing metrics to track progress and improvements in value delivery speed and efficiency.
- Assess business needs and recommend solutions while establishing a high level of customer trust and confidence.
- Direct software development projects to ensure objectives, goals, and commitments are met.
- Present recommendations and solutions clearly and concisely, focusing on key points to convey the intended message or purpose.
- Advocate and drive adoption of best practices to ensure standardization of business architecture outputs across the enterprise.
Required qualifications, capabilities and skills
- BS/BA degree or equivalent experience
- Advanced knowledge of architecture, design, and business processes
- 5+ years of relevant industry experience, with 3 years of hands-on business analysis and product/project management experience
- Ability to liaison between lines of business, IT teams and vendors, translating strategic goals into technology solutions, and vice versa
- Experience working closely with Product Owners, technical architects and business users to drive and drive and deliver design and implementation of key initiatives and projects
- Experience working in digital operations role leveraging Marketing technology to build, deploy, test, and analyze digital campaigns
- Ability to liaison between lines of business and development teams, translating strategic goals into technology solutions, and vice versa
- Experience working as a leader in a past paced environment, with strong skills in multi-tasking and prioritization
- Experience in project management, including scheduling, budgeting, and resource planning
- Agile software development methods experience and understanding of software product roll-out/launches.
- Experience working with Jira, Confluence, SharePoint, Tableau and Excel
Preferred qualifications, capabilities and skills
- Creative, passionate about technology, and ready to help build something great
- Strong operational excellence focus
- Expertise in application, data, and infrastructure architecture disciplines
- Advanced knowledge of business processes and data analysis, as well as the ability to propose solutions to solve complex business problems