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You will be responsible for leveraging the untapped opportunities across the Service Cloud space with the leading Customer Service and Field Service offering in your bag. You will work in partnership with the account owners, the Core Account Executive team.
You will work closely with current- and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
You will identify opportunities across the broader Service Cloud offerings to help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of our Ohana.
Your Responsibilities
Develop and implement successful campaigns across the install base, prospects and whitespace
Personally build new leads from prospecting efforts and assist others to qualify leads & sales opportunities thoroughly
Leverage business from new & established relationships
Strategize, negotiate & close business
Understand the commercial aspects of the Service Cloud solution
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities
Be customer-facing as required
Key characteristics we look for in you
Several relevant years of experience as a value-seller, in the Customer Service and/or Field Service SW industry is a must!
Ability to multi-task
Committed to continuous learning.
Curious - always asking why and challenging
Ability to collaborate with multiple internal plus external stakeholders to drive the best outcome for the customer and Salesforce
Enjoy developing a strategy and bringing everyone along on the journey. Ability to execute on that strategy
Strong sales discipline
Resilient, fearless and works well in a team
Fabulous negotiation and collaboration skills
Sees a path forward no matter the challenges
Enjoy running a high-energy sector.
Travel may will be required across Denmark but virtual meetings are a big part of covering theterritories
Strong organizational and time management skills
Public speaking / on-stage presentation skills; storytelling
Enjoy working with customers and taking them on the Salesforce Customer Journey
Fluent Danish + English and the right to work in Denmark is mandatory; you are expected to come to the office on average 3/4 days a week
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Posting Statement
does not accept unsolicited headhunter and agency resumes.
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