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Salesforce Customer Service Field Sales Specialist 
Denmark, Capital Region of Denmark, Copenhagen 
623084310

20.03.2025

Job Category

Job Details

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You will be responsible for leveraging the untapped opportunities across the Service Cloud space with the leading Customer Service and Field Service offering in your bag. You will work in partnership with the account owners, the Core Account Executive team.



You will work closely with current- and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.

You will identify opportunities across the broader Service Cloud offerings to help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast-paced, collaborative and fun atmosphere, as a valued member of our Ohana.


Your Responsibilities

  • Develop and implement successful campaigns across the install base, prospects and whitespace

  • Personally build new leads from prospecting efforts and assist others to qualify leads & sales opportunities thoroughly

  • Leverage business from new & established relationships

  • Strategize, negotiate & close business

  • Understand the commercial aspects of the Service Cloud solution

  • Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs

  • Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities

  • Be customer-facing as required


Key characteristics we look for in you

  • Several relevant years of experience as a value-seller, in the Customer Service and/or Field Service SW industry is a must!

  • Ability to multi-task

  • Committed to continuous learning.

  • Curious - always asking why and challenging

  • Ability to collaborate with multiple internal plus external stakeholders to drive the best outcome for the customer and Salesforce

  • Enjoy developing a strategy and bringing everyone along on the journey. Ability to execute on that strategy

  • Strong sales discipline

  • Resilient, fearless and works well in a team

  • Fabulous negotiation and collaboration skills

  • Sees a path forward no matter the challenges

  • Enjoy running a high-energy sector.

  • Travel may will be required across Denmark but virtual meetings are a big part of covering theterritories

  • Strong organizational and time management skills

  • Public speaking / on-stage presentation skills; storytelling

  • Enjoy working with customers and taking them on the Salesforce Customer Journey

  • Fluent Danish + English and the right to work in Denmark is mandatory; you are expected to come to the office on average 3/4 days a week

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