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AlignTech Digital Platform Manager - Ortho Houston United States, Texas 622645081
Yesterday
As a
Field Clinical Specialist (Field Clinical Liaison)you will be the first point of contact for dentists and orthodontists in your region and be responsible for clinical education, communication, and support of both external and internal customers. Your mission is to provide customers the best clinical education and help them to become expert on Invisalign technique, increasing their clinical confidence. You will be travelling around the designated area to visit doctors in their clinical practices to improve their knowledge about the Invisalign technique.
Field Clinical Specialist (Field Clinical Liaison)you will be the first point of contact for dentists and orthodontists in your region and be responsible for clinical education, communication, and support of both external and internal customers. Your mission is to provide customers the best clinical education and help them to become expert on Invisalign technique, increasing their clinical confidence. You will be travelling around the designated area to visit doctors in their clinical practices to improve their knowledge about the Invisalign technique.
- Employment Type
- Full Time
- EMEA-France-Field based
- Workplace type
- Fully remote
- Provide clinical support and education to orthodontists and general dentists, assisting with case assessments, treatment evaluations, ClinCheck support, and troubleshooting.
- Address customer inquiries, complaints, and adverse events related to clinical issues, ensuring all relevant details are documented in the CRM system.
- Build and maintain peer-to-peer relationships with healthcare professionals, guiding them through treatment planning and the adoption of new digital workflows.
- Deliver coaching to healthcare professionals, helping them become educators and share their knowledge with peers.
- Plan and execute educational roundtable discussions and other interactive events to foster case discussions and peer-to-peer learning.
- Work closely with Marketing, Customer Support, and Sales teams to deliver Align’s educational programs, contributing to the achievement of business goals.
- Independently contribute to key projects, as well as work collaboratively with others to provide input and support on larger initiatives.
- Plan and organize visits and group sessions independently, ensuring timely coordination with the sales team to achieve business objectives.
- Seek and recommend new approaches to improve healthcare professionals' learning experiences and enhance digital workflow adoption.
- Regularly travel to conduct structured certification and education programs for customers and visit their practices for deeper educational engagement.
- Manage relationships with speakers and Key Opinion Leaders (KOLs) to support educational initiatives.
- Master’s degree from a four-year college or university preferred (dentistry).
- Typically has 3-5 years of directly related experience.
- Possess proficient negotiation, challenger approach as well as didactical/presentation and facilitator skills.
- Has the ability to train medical staff in using the product effectively
- Ability to travel in the assigned geography 70% of the time.
- Fluent in French, proficiency in English
- Based in Bordeaux
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
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