Required Qualifications:
- High School Diploma or equivalent AND industry experience
- OR industry experience and college course work.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following
Preferred Qualifications:
- Experience in a 24x7x365 production environment or related experience.
- Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience.
- Knowledge of physical Enterprise-class IT infrastructures.
- Strong problem-solving skills, analytical capabilities, data analysis and attention to detail.
- Ability to effectively prioritize and execute multiple tasks and projects autonomously.
- Excellent customer service, interpersonal awareness, and communication skills (written and verbal).