Microsoft Operations Deal Manager 

Taiwan, Taoyuan City 

622092831

Minimum/Required Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field and work experience in program management, process management, process improvement
  • OR equivalent experience.
• A fluent command of English proficiency in verbal & written communication.

• Bachelor's Degree in Business, Operations, Finance or related field and extensive work experience in program management, process management, process improvement
  • OR equivalent experience.
• Experience with similar industry Business Value deal constructions.
• Experience with Microsoft licensing concepts, including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments.
• Demonstrated ability to understand data models, trend analysis.
• Experience presenting to and engaging with senior leaders.
• Process and project management skills and experience.

This role requires min. 3 days per week office presence.

• Serve as a trusted advisor for deal management in assigned markets.
• Stakeholder management - develop impactful relationships with Sales, Operations & other business stakeholders to deliver a best in class deal management experience to maximize revenue booked.
• Collaborate with field/subsidiary sales & licensing stakeholders on pipeline management, which includes creating and managing workback plans, track deal statuses and arrivals.
• Communicate skillfully to align expectations with field/subsidiary sales & licensing stakeholders when it comes to critical deals (especially at month/quarter end).
• Provide accurate deal and order volume forecasts.
• Partner with relevant teams to ensure adequate credit capacity to support the deal pipeline.
• Maintain deep understanding of current business processes, policies and tools that impact deal velocity and leverage internal relationships to de-risk complex and transformational deals.
• Understanding and applying policies and program knowledge to deal consultancy, as well as act as the escalation point for order processing and policy/program related issues.
• Systematically identify and analyze causal links in complex patterns or ambiguous data to understand implications of customer/partner issues and required solutions.
• Anticipate and action on changing conditions, identify new risks and issues and report on key issues/trends to drive process and productivity initiatives.