Toronto, Ontario, CanadaTechnology Solutions
$76,800 - $115,200 CAD
Key Responsibilities:
- Collaborate with security control partners and lines of business to assess and certify Cisco Webex/MS Teams features and solutions.
- Remediate findings and ensure compliance with security and regulatory standards.
- Provide expertise in Cisco Webex Meeting Classic, WSMP, Webcast, Cisco Devices for MTR, Control Hub, Cloud Video Interop, SCIM Integration
- Provide expertise in Microsoft Teams, Azure AD, and Office 365
- Demonstrate a deep understanding of network technologies and transport protocols, including Firewalls, Proxies, VPN, VDI, TCP/IP, UDP, and SIP .
- Troubleshoot call and meeting quality issues, including QoS, jitter, latency, and packet loss.
- Create and maintain solution documentation, including network diagrams, configuration guides, and security policies.
- Present findings and solutions to stakeholders, including technical and non-technical audiences.
- Utilize PowerShell scripting for automation, administration and reporting.
- Assist in design and deployment of Cisco platform features and enhancements
Qualifications:
- 10+ years of proven experience with Microsoft Teams and related technologies .
- Strong understanding of network technologies and transport protocols, including TCP/IP, UDP, and SIP .
- Experience in troubleshooting call and meeting quality issues, including QoS, jitter, latency, and packet loss.
- Proficiency in Intune and Conditional Access Rules as it relates to MTRoA device s.
- Excellent solution documentation and presentation skills, including the ability to create network diagrams and configuration guides.
- Proficient in PowerShell scripting, including script development for system monitoring and reporting.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively with cross-functional teams.
- Proven experience with Microsoft Teams, Microsoft Teams Room on Android (MTRoA), Azure AD, and Office 365.
Preferred Qualifications:
- Relevant certifications in Cisco and Microsoft technologies.
- Experience in a similar role within a large organization.
- Experience in a banking environment.
- Strong communication and interpersonal skills.
- Solution/Feature Design, Build/Configure, Deploy, Document, Present
EDUCATION
- University or post-graduate degree
- Strong academic background (e.g., computer science, engineering)
CUSTOMER
- Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute on their respective mandates
- Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
- Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
- Work with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areas
- Act as the expert or lead innovator and agent of change for the programs and services under management
- Work with other teams to implement best practices for engineering and management
- Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
- Identify and effectively manage stakeholder engagement and impacts across the enterprise
- Interpret client needs, assess engineering related requirements and identify solutions to non-standard requests
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Sans Objet