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Citi Group L3 Linux Administrator - AVP role C12 Chennai 
India, Tamil Nadu, Chennai 
620124042

13.08.2024

Responsibilities:

  • SME/Unix System administrators responsible for providing L3 Unix support for SMBF Unix infrastructure
  • Provide technical tier-3 Production Support Management for large complex infrastructure
  • Proactively monitor overall production support, resolving risks and issues and initiating corrective action plans as appropriate
  • Automate repetitive tasks by developing self-healing and self-service solutions.
  • Ensure processes are clearly documented
  • Provide regular communication to management and stakeholders of production support status for your infrastructure, including risks, issues and mitigations
  • Analyze complex problems/situations and to propose simple solutions
  • Communicate complex technical issues to business users in a language they understand
  • Manage a workload which is subject to changing priorities and demands
  • Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team
  • Engineering solutions and participation in projects implementation
  • Implementation of Enterprise infrastructure tools
  • Reduction of faults, root cause analysis
  • External data center services vendor management

Qualifications:

  • 9+ years into IT infrastructure domain with At least 5 years of experience in Unix/Linux SME role
  • Highly technical and problem-solving skills in Linux environment
  • Knowledge of HP, Dell, IBM, VCS, GPFS, VMWare VMs, VXVM and VVR software and hardware up to enterprise level
  • Prior experience in large scale enterprise infrastructure support, re-engineering, performance fine tuning and automation.
  • Experience in Infrastructure Support Group in a high availability/mission critical environment
  • Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise
  • Analytic and methodical approach to problem solving
  • Ability to remain calm and objective in a high-pressure environment
  • Must have strong self-management and be ready to use own initiative
  • Perfect communication, influencing and organizational skills are a must
  • Demonstrate accountability, leadership, independent initiatives and willingness to lead and work with teams across multiple locations and time zones
  • Strong team player skills
  • Flexible and being able to manage time effectively
  • Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision
  • Understanding and hands on experience on Automation through CHEF and Ansible - desirable
  • Understanding/experience of SRE concepts - desirable
  • Understanding and use of Gen AI concepts - desirable

Education:

  • Bachelor’s/University degree or equivalent experience

Time Type:

Full time

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