Bachelor’s degree or equivalent practical experience.
5 years of experience in project management or a customer-facing role.
Preferred qualifications:
Experience in consumer software or customer support operations.
Ability to manage multiple, time-sensitive projects with competing priorities while working independently to drive projects to completion with little guidance and high attention to detail.
Ability to draw insights from data, recommend a path forward, and manage across groups/through recommended actions, with structured and problem solving thinking.
Ability to dig into technical details and work with engineering/product teams on related tools and systems implementations and requirements.
Ability to effectively influence and communicate with multiple stakeholders at all levels of management.
Excellent communication and people management skills.