EY Employee Services Specialist 

Hungary, Budapest 

619752515

Your key responsibilities

• Handle employee inquiries and keep systems updated in relation to onboarding, compensation & benefit and offboarding, across various geographies at our clients’ organizations, via ticketing systems and email inboxes (Budapest-based work with no travel required)
• Prepare, review and analyze employee-related documents, reports, spreadsheets
• Liaise closely with client-side HR partners and fellow EY specialists to manage employee relations and workforce changes (daily English language communication via Teams)
• Help with updates on HR policies, procedures, and benefits
• Participate in process improvement, service enhancement and offerings development
• Work together with EY leadership to develop service offerings and bid for new projects, and consequently drive the setup of new client partnerships

Skills and attributes for success

• 3-5 years’ experience in Employee Services / Managed Services / HR Shared Services
• Proficient level of English, verbally and in writing(Hungarian language is not essential)
• BA degree in Human Resources or related field
• Advanced computer skills and experience in using HR systems/applications: ERP/HCM systems (e.g. Workday), HR tools and platforms, workforce analytics and cost modelling in Excel, presentations in PowerPoint, data visualization in PowerBI, etc.
• Aptitude for understanding end-to-end employee processes with a continuous improvement mindset
• Customer-centric attitude and excellent communication skills
• High level of empathy and the ability to handle sensitive situations with discretion
• Experience with various workforce scenarios (e.g. change in compensation structures, role relocations, complex employee queries)
• Strong attention to details, well-organized workstyle, and adherence to deadlines
• Team-player attitude, ability to work closely with local and global teams (within regular CEE working hours)
• Existing lawful residence in Hungary

What we offer

• You will be an esteemed member of our close-knit local HR Managed Services team, working within the international network of EY specialists.
• You will be able to participate in the growth of EY’s HR Managed Services portfolio, collaborating with people of diverse backgrounds in a truly international environment.
• EY offers a competitive remuneration package including attractive fringe benefits (such as medical coverage), extensive opportunities for learning and development, and personalized career management with a dedicated counselor.
• You will enjoy an exceptional working environment: modern facilities in a central location, collaborative company culture, supportive leadership and team, regular CEE working hours with flexible home office options