Citi Group Payments Operations Senior Manager 

Brazil, São Paulo, São Paulo 

619640082

Responsibilities:

• Manage a Cash and Trade Operations/Transaction Services team or multiple teams
• Oversee quality reviews, end results, budget, policy formulation and planning
• Manage client transaction reporting, including new product introductions, statement migrations, branding, legal disclaimers, etc
• Resolve highly complex and varying issues that have substantial potential impact
• Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues
• Negotiate internally, often at senior levels (across functions) and with external parties, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of experience in a related role
• Experience in trade / cash operations and management, in a banking industry, managing large teams
• In-depth Cash/Trade product and operations knowledge
• Robust strategic leadership and people management skills
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Time Type:

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