Uber Sr Manager US & C Digital Sales Center Leader 

United States, West Virginia 

618832680

About the Role

- - - - What the Candidate Will Do ----

1. Regional Execution: Implement and localize the global DSC strategy to drive performance and scalability in your assigned region.
2. BPO Oversight: Manage day-to-day relationships with BPO partners, ensuring they meet performance expectations across acquisition, onboarding, and retention metrics.
3. Revenue Accountability: Own the GMV target for the long-tail SMB customer segment, working closely with BPO teams to optimize sales performance.
4. Stakeholder Engagement: Work cross-functionally with regional commercial leadership, operations, and marketing teams to drive alignment and maximize impact.
5. Performance Optimization: Analyze key sales metrics and drive continuous improvement through coaching, process refinements, and technology enablement.
6. Merchant-Centric Growth: Ensure that the sales strategy is tailored to address the unique challenges faced by SMB merchants, enhancing their engagement and success on the Uber Eats platform.

- - - - Basic Qualifications ----

1. 6+ years of experience in sales management, preferably within a digital, inside sales, or BPO-driven environment.
2. 6+ years of experience managing external partners and internal stakeholders across multiple functions.
3. 6+ years driving regional sales growth and meeting revenue targets.

- - - - Preferred Qualifications ----

1. Experience managing BPO sales teams and/or global sales outsourcing operations.
2. Familiarity with Uber Eats or other marketplace/e-commerce business models.
3. Experience in data-driven sales environments, with strong command of CRM tools, sales automation, and analytics.
4. Strong communication and leadership skills, with a collaborative approach to problem-solving.
5. Ability to thrive in a fast-paced, dynamic environment with a strong focus on execution.
6. Ability to work effectively across cultures and time zones, with a global mindset.
7. Fluency in additional languages relevant to the region (e.g., Spanish, French, or Mandarin) is a plus.

For Chicago, IL-based roles: The base salary range for this role is USD$176,000 per year - USD$196,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD$176,000 per year - USD$196,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$196,000 per year - USD$218,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$196,000 per year - USD$218,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$176,000 per year - USD$196,000 per year.