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Citi Group Liquidity Management Services Controls & Regulatory Head 
United Kingdom, England, London 
618227567

23.07.2024

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Liquidity Management Services (LMS) Controls and Regulatory Management Head is a senior specialist who provides global oversight to the LMS Risk and Control environment, proactively supporting the Services LMS Head (“Business Head”) in managing and mitigating operational, compliance and regulatory risks, and executing risk and control responsibilities for the business as a First Line of Défense function.

Core responsibilities include managing all risk and control processes and initiatives (including Third Party and Inter-affiliate): Policy, Standards and Procedures management, risk identification and analysis, Manager’s Control Assessment (MCA) coordination, issue escalation and management, corrective action plans (CAPs) design and implementation, franchise and regulatory review coordination, new product review and socialization, ‘Deep Dive’ control assessments.

What you’ll do

  • Drive the LMS Controls & Regulatory Management strategy and ensure it is aligned to Services strategy globally

  • Work with Services Controls & Regulatory Management Heads and LMS Business and Product Heads to identify, quantify, prioritize, and report key risks and vulnerabilities within the Business; propagate these across other Services businesses and functions as relevant

  • Act as a subject matter expert on LMS and Core Accounts to provide specialist risk and control advice and guidance and enhance the underlying risk management and control processes to prevent, detect and mitigate existing risks and identify emerging risks

  • Assess applicability of global policies and impact of local legal and regulatory requirements

  • Maintain oversight over emerging and existing risks, issues, control weaknesses, control processes, corrective actions, control validations, and control enhancement initiatives

  • Coordinate the overall MCA and Annual Risk Assessment (ARA) processes for the LMS business, track progress to ensure timely completion, and work with the process owners to develop action plans that remediate the weaknesses

  • Establish and track KRIs including Issues and CAPs, deviations and risk acceptances, and escalate exceptions

  • Perform new product risk and control reviews and provide approvals through appropriate forums

  • Lead and build out the global LMS Controls and Regulatory Management team

  • Manage the monthly Global LMS and Core Accounts Risk and Control Forum and escalations to the Services Global BRCC; represent the LMS Business and participate in other risk and control committees and management meetings as needed

  • Ensure effective Continuity of Business (COB) plans are in place for area of remit and coordinate with Global/ Cluster Controls on effective execution. Utilize appropriate tools (i.e., COBTRAC) for management, monitoring and control of COB plan

  • Follow Escalation Policy and procedures to ensure effective escalation and socialization of material risk events and issues

  • Support the LMS business on all reviews and audits to ensure appropriate preparation, pre-review assessments and post-review remediation

  • Coordinate and support the Business in the implementation of global, cluster and local regulatory, risk and control projects

What we’ll need from you

  • Bachelor’s Degree with experience in successfully managing risk and strategic programs. Risk Management qualifications desirable

  • Financial services industry experience required

  • Exceptional compliance, risk and/or control knowledge required

  • Sound knowledge of Services business and products

  • Ability to lead and drive controls across the products and functions irrespective of reporting lines

  • Ability to manage through influence (e.g. management in the absence of reporting lines or with matrix reporting)

  • Ability to build rapport and work closely with key senior stakeholders and partners within and outside the business

  • Up-to-date understanding of key risk and control concepts, tools and trends relating to risk identification, rating and prioritization, mitigation, and reporting, Operational Loss treatment, Anti-Money Laundering/ Anti-Terrorist Financing (AML/ATF)

  • Proven leadership skills as well as people and team building skills

  • Excellent communication skills (written and verbal)

  • Risk-based thinking and analytical mindset

  • Self-starter who can work independently

  • Strategy and execution skills to prioritize areas of focus while also driving implementation in a large, global, and matrixed environment

  • Ability to work on virtual projects and across virtual teams to get work done

  • Ability to multi-task and manage concurrent projects and deliverables

  • Proficient in the use of Microsoft applications (Word, Excel, PowerPoint)

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

  • A discretional annual performance related bonus

  • Private medical insurance packages to suit your personal circumstances

  • Employee Assistance Program

  • Pension Plan

  • Paid Parental Leave

  • Special discounts for employees, family, and friends

  • Access to an array of learning and development resources

Risk Management


Time Type:

Full time

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