Amazon Solutions Architect - Amazon Connect Public Sector 

United States, Texas, Arlington 

61652885

This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure.Key job responsibilities
A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of customer-facing contact center experience, preferably in the Public Sector space
- BA/BS degree preferred or equivalent work experience
- Experience building integrations across WFM, CRM, and contact center solutions

- 5+ years hands-on experience building complex multi and omni channel contact center solutions, ideally SaaS in the cloud
- Experience developing solutions and passion for hands-on experience with scripting/coding (e.g. python, java, c#, .NET, or Node.js)
- Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
- Experience in technology/software sales, pre-sales, or consulting
- Designing highly available applications with responsibility for infrastructure robustness, including networking, communications, server hardware and storage
- Active Security Clearance (or eligibility to obtain Clearance)