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BMC Middleware Admin
India, Maharashtra
613961163

08.08.2024

שיתוף

Description and Requirements

CareerArc Code

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

You manage production environments to ensure systems are running efficiently, effectively, accurately, and securely.
You manage escalation procedures to address and resolve high-priority issues promptly.
You maintain the accuracy and security of systems to protect data and ensure operational integrity.

Success Behaviors:

You ensure high availability for all applications, reduce/eliminate system outages and outage windows, automate to reduce MTTR, determine root cause of issues, and prevent them from happening again.
You understand enterprise-scale, integrated applications from a process and business perspective.
You communicate and orchestrate actions effectively for project success, proactively mitigating risks before they impact the project.
You escalate appropriately for issues impacting internal opportunities, project delivery, or customer satisfaction, following process and policy.
You continuously improve your skills and proactively seek new learning and engagement opportunities.
You fulfill all Ethics and Compliance training/testing requirements to always protect BMC interests and assets.

To ensure you’re set up for success, you will bring the following skillset & experience:

Bachelor’s degree in computer science or related field, with a minimum of 5 years of experience in Application Infrastructure Support, communications, and network protocols, or equivalent education and experience.
Preferred experience of Application Infrastructure Support on Hybrid Technology Platforms (On Prem, SaaS, PaaS)
Strong experience in process workflows and operational support, application patching and operations optimization.
Experience with implementing Monitoring & Observability Solutions leveraging AI/ML capabilities.
Collaboration experience with application, network, and security teams for application troubleshooting and impact assessment.
Hands-on experience deploying, and managing corporate IT application infrastructure in Linux, Windows, AIX ensuring 24x7 availability with on-call rotations.
Expertise in Continuous Deployment (CD) using tools like Control-M and Ansible.
Well versed with Incident, Change, and problem management (ITSM) Processes with Remedy (or Similar platform).
Strong interpersonal and communication skills, particularly in multicultural and geographically distributed environments.

Preferred Technology Exposure