Support target setting, performance plans, and coaching plans for sales as well as meet with operations managers to review performance, progress, and targets •
Manage a team by conducting performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
Plan and implement training programs and monitor efficacy as well as assist management to improve coaching
Monitor provided competition, economic indicators, and industry trends and communicate results to leadership team
Analyze sales data, forecast sales metrics and develop plans to reduce performance gaps
Engage team members with sales techniques through a positive sales culture
Conduct performance reviews for each portfolio with initiatives to improve sales results Determine and assign sales quotas, targets, and goals based projected annual sales metrics as well as plan and preside over weekly sales team meetings with internal and external stakeholders
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards..
Qualifications:
5-8 years of relevant experience
Experience in sales and management required
Proficient computer skills with a focus on Microsoft Office applications
Consistently demonstrates clear and concise written and verbal communication
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures
Education:
Bachelor's/University degree or equivalent experience
Consumer SalesConsumer Sales SupportFull timeNew York New York United States$88,400.00 - $132,600.00