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JPMorgan Collateral Servicing Manager - Vice President 
India, Karnataka, Bengaluru 
611562902

06.07.2024

Job Responsibilities

  • Implement strategy and core objectives for the team in line with the global operations roadmap
  • Work with global teams in planning and completion of migrations
  • Ensuring all controls and JP Morgan requirements are adhered to at all times and any risk items escalated immediately
  • Comply with audit and compliance regulations and be the focal point for internal and external audits
  • Be the SME; handle complex Process related queries and clarifications from the Team members
  • Critical in providing input, development and management of projects in the team on client service, system enhancements, end to end process reviews
  • Manage process escalations from internal/external customers
  • Ensure timely escalation to Senior management, as appropriate
  • Comply with Policies, Guidelines and Controls
  • Communicate effectively within the team, market and business partners

Required Qualifications, skills and capabilities

  • Bachelor’s/ Master’s degree with 10-15 years of experience
  • Loan processing or Documentation related experience is desirable
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office suite of applications
  • Must have ability to handle high pressure environment and multi-task
  • Ability to analyze data and recommend solutions
  • Strong interpersonal and customer service skills
  • Flexibility to work in any shift timings
  • Strong problem solving and decision making skills