JPMorgan Business & Governance - Analysis Associate 

India, Maharashtra, Mumbai 

611382293

As a Global Cash Ops- Business & Governance Associate within our team, you will promote structure and discipline around business governance and projects. You will support the business and governance lead for Payments Cash Ops, building a strong relationship and becoming a key partner focusing on the group’s strategic agenda, business strategy, planning, communication, and governance. This role requires a highly collaborative partner, process-oriented, with a proven track record of relevant skills through prior experience in Payments Ops, Service and/or Project Management.

Job Responsibilities:

• Individual contributor who is expected to support the team of analytics process in developing and executing strategic plans for the analytics process.
• Oversee day-to-day operations of the analytics team, including managing project timelines, resource allocation, and performance management
• Collaborate with cross functional teams to ensure alignment of analytics initiatives with business objectives and priorities
• Assistant development and implementation of data governance policies and procedures to ensure data quality and integrity
• Provide guidance and support to analysts and data scientists in executing analytics projects and delivering actionable insights to stakeholders
• Contribute to the development of the analytics capabilities and competencies across the organization
• Develop and maintain best practices and standards for data management analysis and visualization
• Manage project timelines, resources allocation and performance management to ensure timely delivery of analytics insights.
• Provide coaching and development opportunities for team members to enhance their skills and capabilities in analytics
• Ensure that all work items are completed as per the agreed SLA.
• Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment.
• Constant and regular review of all key aspects with the direct reports. Set expectations with direct reports, regarding positive motivation and serving as a role model through accountability.
• Develop and foster a team that is responsive to dynamic organizational and operational changes
• Responsible for overall Performance Management and Talent Review process.
• Any other work related to process re-engineering and working with stakeholders to ensure the process is streamlined as per discussion and agreement with stakeholders.

Required qualifications, skills and capabilities:

• Graduate with 6 to 10 years — Payments/Financial Operations Processing experience with a higher vintage and good team management experience in similar environment.
• Work experience as a Data Analyst, working Knowledge of SWIFT & international payment conventions & practices would be plus.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages
• Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, etc.)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
• Excellent written & oral communication skills in English.
• Strong personal computer and analytical skills.
• Ability to use creative problem solving techniques to solve business issues.
• Excellent analytical skills and knowledge of MS Access, Excel, PowerPoint, and Word.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Adept at queries, report writing and presenting findings
• Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
• Project Management/ Implementation experience would be a plus.