Ford Product Line Manager 

United States, Michigan, Dearborn 

611135510

Ford Customer Service Division (FCSD), within Ford, is committed to provide our customers the “Always On” experience and our mission is to get our customers back on the road, in the shortest possible time. FCSD Tech delivers world class software that our:

• Dealers use to Diagnose, Repair & Service our vehicles
• Customers use for a seamless Service experience
• Ford enterprise uses to run a highly Profitable, Critical and Complex Parts & Service business

FCSD is a true one-stop shop, offering comprehensive Diagnostics, Repair & Service Capabilities for a full portfolio of Electrified, Hybrid and Internal combustion vehicles globally.

In this position...

• Run the NA Order management modernization program , by moving from legacy systems to SAP. This includes developing and executing the PS&L front door strategy for Dealers to place orders, submit claims and returns.
• Provide Product Management leadership to the Parts Lifecycle management & Bill Of Material (BOM) products