As a Product Delivery Manager for a new digital payments product, you will drive dependency management, coordinate cross-organizational impacts and ensure completion of product/feature delivery in accordance with regulatory and compliance requirements.
Job responsibilities
- Communicate product portfolio’s progress and escalate risks to all stakeholders through executive level reporting such as Product Reviews, Executive Management Reviews and Product Cabinets
- Assess and help manage intake, key dependencies and risks across the product delivery life cycle
- Lead Scrum of Scrums, have the ability to navigate highly matrixed organization, and escalate where issues when needed
- Provides accountability for clean, accurate data into systems of record (e.g. Align, JIRA)
- Work with Agility Office to scale best practices and standards within the portfolio
- Manage agile metrics for the team by leading team reviews, quarterly planning, ongoing reporting, and development of supporting commentary to accompany metrics
- Maintains deep knowledge of area product vision, strategy, roadmap, technical implementation, operations, and reporting
- Collaborates with Product Owners, Agility Leads, Engineering Leads, Design, & Analytics teams in ceremonies to confirm impacts and scope, sprint sequencing, and delivery against committed timelines
- Partners with the Agility Leads in driving continuous improvement across Enterprise/ Line of business (LOB) to reduce waste, drive efficiencies, and improve the overall effectiveness of agile
- Manage intake requests after items have been vetted for the product and its prioritization, key dependencies and risks across the product delivery life cycle
- Facilitate Legal, Risk, Compliance and Controls communication forum, approval processes, monthly reporting, audit compliance and decisions needed
Required qualifications, capabilities, and skills
- 3+ years of experience in product delivery and/or program management with demonstrated ability to execute operational management and change readiness activities
- Proven success in collaborating with cross-functional teams, influencing and driving decisions
- Strong knowledge of engineering practices, and the product development lifecycle using Agile methodologies
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience working with industry first products that are being actively designed, developed, and implemented
- Proficiency with collaboration and communication tools such as Microsoft PowerPoint, Project, Excel, Align, JIRA, and Confluence
- Bachelor’s degree in relevant field of study
Preferred qualifications, capabilities, and skills
- Experience in digital payments, including mobile wallets, online checkout, pay with points, and/or buy now, pay later